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Occasionally there may be instances of specific values of retailer e-gift card being “Out of stock – coming soon!”. InView Article
This depends on the type of gift card each retailer offer, so read the retailer’s Important Information on the websiteView Article
No. Once the order has been processed it is not possible to cancel or exchange.
I haven’t yet received the e-gift card from the retailer that I swapped my Lifestyle gift card for, what shall I do?
Although 95% of retailer gift cards are sent by email, some are posted. If the brand you have swapped forView Article
No. Retailers all offer different values of e-gift card and we aim to provide as much choice from their availableView Article
Each retailer’s validity and expiry policies are different. As well as providing a link to each retailer’s terms and conditionsView Article
No. There are no fees or additional charges through the gift card redemption process.
What happens if the retailer e-gift card I’ve swapped my Lifestyle gift card for gets lost or stolen?
Once you have swapped your Lifestyle gift card you are subject to each retailer’s own gift card terms and conditions.View Article
If I don’t spend all my balance with my retailer e-gift card in one transaction do I lose my credit/balance?
Each retailer has different terms and conditions so be sure to check these before you swap your Lifestyle gift card.View Article
Can I choose to receive physical and digital gift cards from retailers when exchanging my Lifestyle gift card?
No. Depending on the retailer the choice is either a digital e-gift card emailed to you or a physical giftView Article