What happens if my Lifestyle Voucher gets lost/stolen?
To report a lost or stolen Lifestyle Voucher, please email us at firstname.lastname@example.org. You must have your voucher reference in order for us to replace it. There is no re-issue fee if the voucher has not been used. We cannot accept any liability for deductions from your voucher prior to you notifying us. As soon as we are advised of the loss/theft of the voucher, we can block the voucher to prevent any further spending on it. However, we will require written confirmation of the loss/theft before we can replace the voucher.