What happens if the retailer e-gift card I’ve swapped my Lifestyle gift card for gets lost or stolen?
Once you have swapped your Lifestyle gift card you are subject to each retailer’s own gift card terms and conditions. Motivates are not liable for lost or stolen retailer gift cards or e-gift cards or dealing with enquiries relating to lost or stolen gift cards or e-gift cards. You must contact the retailer direct. Sometimes gift cards/e-gift cards are delivered to an incorrect postal or email address. As this information is provided exactly how customers submit it, it’s essential to ensure addresses are correct at the time of swapping Lifestyle gift cards.